I ordered two rugs large size and after 4 days I received totally wrong sizes..sort of runners, 80 cm by 150 instead of 2 rugs 160 by 230. I called the company and explained and they said they are sorry, to dispose the runners and they will be sending new rugs. 3 days later i receive..guess what..the same two runners, again wrong size.
I called them again and they realised the code on the website was incorrect hence receiving twice the wrong size. After a week, instead of getting the right size, I have been told that the size I am looking for is not in stock ( however, checking their website it was in stock but 3 times more expensive) and they apologise. Instead of giving a discount as they made me wait 3 weeks for some rugs, they lied saying the rugs are not in stock but i can actually see the rugs in stock on a much higher price.
6 years ago
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