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Anonymous
Update on my previous review from 3 days ago. Despite cancelling my order on the Friday eve due to losing a days pay waiting in for delivery....and receiving confirmation that it had been cancelled, I started receiving texts and emails stating it would be delivered Monday. I replied to both emails and texts stating nobody would be home and it had been cancelled last week! All were totally ignored and my sofa bed was still sent out Monday morning and they attempted delivery whilst I was at work. They finally agreed to a refund but was £50 short. They had the cheek to charge me £50 return shipping fee! Their returns policy states that as they charge 800$ for returning some items that you may reconsider returning it as it may be a cheaper option to just keep it! That's why WAYFAIR don't give two hoots wether their couriers turn up on the scheduled day or not and why they send out shoddy, poor quality goods as it's just too expensive to return them! I had to report them to my credit card company! Avoid ordering anything from WAYFAIR as their reviews are just as bad as the PANTHER COURIERS they use!!
6 years ago
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Wayfair has a 1.5 average rating from 2,302 reviews