I will never use this company again!! I will never use this company again! What a complete and utter nightmare! My daughter ordered a bed and mattress a few months ago. I should of learnt from this. She had a bad time with delivery. She is disabled and ended up having to sleep on the floor due to their incompetence. They offered a poultry tiny amount of compensation. I thought I’d d give them a try and a second chance and order a bed and a mattress. What a mistake. After having such a nightmare trying to arrange the delivery I was told the items would be delivered on the Wednesday. Great. I arranged to be in all day as wasn’t given a time slot. I then get an email saying the items would be delivered on the Tuesday. I called Wayfair on the Monday morning to clarify and was assured not too worry they were definitely being delivered on the Wednesday. I then get another message on the Tuesday morning saying again they were being delivered on the Tuesday. Called Wayfair back and was then assured that I wasn’t to worry and if I wasn’t in on the day they would come back and re deliver on the Wednesday. Wasn’t convinced but took her word for it. ( Bearing in mind I am a women of nearly 70 with a bad back due to braking it and my daughter is disabled). I returned home to 2 large boxes on my doorstep. I was fuming!!!!! I then had to try and find some help to get them into the house. I then called Wayfair back again, telling them what had happened. What a waste of time. All I was offered is 10% off my next order. Do they seriously think I will be shopping with them again!! What a joke!!