Anonymous
The Allsop Mantel Electric Fireplace from Wayfair recently..it came earlier than expected....previous udateded delivery didn't happen...that was Fed E tracking...not correct. The degree of difficulty was not clear.. 40 pages of instructions... no English ... 7 hours of assembley, pieces numbered wrong, caps poping off screws.... warped mantel top and bookcase at top with gap which is widening every day.... This nothing to do with bricks and mortar...as suggested...items still get shipped. I took the time to send numerous, clear photos...the 1st two agents each allowed me a discount...though suggested I return it? TO DISASSEMBLE REPACK AND MAIL IT? Hrs plus++++ Since the gap has widened even more I SENT UPDATE PHOTO....the next two agents were snippy and rude. I recently received an email because of all of the inferior products I have received ...not to order as they will be cancelled? Don't blame the disappointed, inconvenienced customer for Wayfair's lack of quality control? BEWARE OF WAYFAIR
4 years ago
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Wayfair has a 1.5 average rating from 2,193 reviews

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