The delivery process and time scale for a DVD & BluRay unit was archaic, and lengthy. Emails advised delivery on Monday, then Thursday, and it arrived on Friday!! The item itself is terrible. The CD predrilled fitment has resulted in the whole stack of approximately 1.5 metres in height all sloping at various angles but all slanted down to left which is hideous. The shelves are varying in fitment so gaps are noticeable on all but one. Wayfair would do better to save the money paid to Lorraine Kelly to advertise them (and get rid of that pathetic dancing too) and market better quality wares.