I wouldn’t even give wayfair one star but there was no option for no stars - I have stayed in for over three days now from 8a.m. to 8 p.m. and the courier arranged by wayfair has not called to collect my return. No explanation has been given and when I complained they’ve just changed courier and expect me to go through the whole process again - they are quick to take your money and give a time slot and specific day for deliveries but they don’t for returns so you’re stuck - I’ve emailed the ceo detailing everything and explained about my age and I’ll health but this has made no difference - I don’t know what else to do? Can I demand my money back?