Anonymous
Ordered a double bed frame, which was damaged in transit and returned by the courier. I suspect the courier (XDP - check their abysmal reviews too!) damaged it, but it begs the question 'how flimsy are their not-so-cheap metal beds?'. To be fair, they sent out a replacement straight away but seemed unconcerned by my awful experience with XDP. I also ordered a futon mattress. First the pickers had picked the wrong on and altered my order, then the correct one was on back order for a fortnight. XDP dumped it outside my door over a week after dispatch with no notice that it was due to be delivered. Buy with caution if you value your time, money and sanity (especially since they use XDP as couriers)!
4 years ago
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Wayfair has a 1.5 average rating from 2,188 reviews

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