Ordered a rug over 3 weeks now still not arrived estimated delivery was 2nd December today is 11th still not here. Upon raising concerns was inform delivery date is indicative this is misleading no firm confirmation can be given and tracking status remains the same for a week now. Ihave asked for a refund as I wanted this item for Christmas and doubtful that it will arrive. No response from their customer service team. It’s the first time I have ordered from Wayfair and will definitely be my last poor customer experience
5 years ago
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