Terrible delivery service. But despite this ive given a 2 because the communications were good and we got a full refund. Our first parcel arrived on time and no hitches. Had another parcel come totally damaged and was obviously opened and sent back before. Actually looked like it had been dropped from a high rise. So needless to say the drawers were damaged. The 3 items we ordered didn't come together and had 3 different dates to be in. But worse than that there was no information on the outside or inside of packaging. We sent the damaged drawers back and was then sent a random box of wood. Which turned out to be the casing to the drawers we had sent back but no drawers. We ordered a replacement but got the wrong order. It was a total shambles. We decided to get a refund and asked for the random deliveries to be picked up. They didn't pick it all up and we ended up ditching a box of wood ourselves. We were glad in the end as the furniture did look poor quality. We then decided to order from Ikea.....omg totally different experience. They have their own delivery service....very quick and efficient. So moral is GO TO IKEA!