I ordered a recliner chair and checked the delivery and it stated the 7th so took the day off work and it wasn’t delivered. Tried to call the delivery agent but their phone line wasn’t working so called Wayfair and they were no help, apologised and said wait till 11:00 on the 8th to see if it was coming. Checked the site and it said I’d been messaged, which I hadn’t it eventually turned up at 5:00, the guy was manic as he was new his van was badly loaded and he had trouble retrieving my box and other boxes in the van were busted open. There’s nothing wrong with my chair but with this kind of service I will not be using them again.