I bought a bed from Wayfair and got an email with the date of delivery. The date came and passed, but I did not get an email to say why I had not received my bed. I sent an email only to be told that my bed has been misplaced and an investigation will commence and once or if the bed is located then they will let me know when it will be delivered but if not located they will decide whether to reimburse or replace. So while they are investigating, I have to wait for the bed they misplaced. In the meantime, they sent a voucher 10% off for my next purchase(what a joke). Do they actually think I will be buying anything again, I don’t think so. I used to hear people brag about Wayfair but I personally think it’s overrated. So disappointing.