My first experience in using wayfair I was very let down. I ordered a TV Stand as felt looked good quality for money. Before I ordered the delivery date stated get it by a certain date, therefore I went ahead as purchased.
After purchase I received 2 separate emails 3 mins apart with 2different ESTIMATED delivery days for same item!? I was confused by this. Firstly as I was now unsure which date it would arrive, and secondly as it stated estimated but had not said this prior to my purchase. This means you don’t know what date a large item will be delivered, and have to wait around for the order. Even after tracking the item as offered, it did not arrive within the time stated. I contactedWayfair about this, and they said sorry for this hopefully it will arrive today! No offer of any other solution! Very disappointed will not be using the site again feel let down and wasted a lot of my time.
5 years ago
Wayfair has a
1.5
average rating
from
2,299
reviews