I was getting ready to make my 1st Wayfair purchase & could not locate 10% discount code they offer / I received when I signed up to receive emails from them, which come through on AT LEAST a daily basis. The individual I spoke with was unhelpful and when I expressed I understood what she was saying to me, which I paraphrased back to her, attempting to explain why it didn’t make sense to me and asked if she could understand my perspective, she became noticeably frustrated. I asked if she could forward my question/request to a manager at which time she became more escalated and flatly refused, telling me I could unsubscribe from getting emails. I told her I would and the call ended. I immediately cancelled my pending order, unsubscribed from their emails and deleted everything from Wayfair from my email account. While I was looking forward to my purchase, every item was a “would like to have”, but not a need to have and there are multiple places I can get the same/similar items, so based on this one phone call and how I was treated & spoken to, my Wayfair days are done.