I was enrolled in a promotional plan my payment was due on 4/12 I didn’t receive the bill until 4/14 I did not get any reminder emails. I had made a payment to my account 2 weeks before over the minimum payment and now I’m being charged 1200.00 because I missed an 89.00 payment. My husband and I live in NY he’s an essential worker, we are all facing terrible times and when most businesses are helping customers Wayfair is not bending. I emailed the CEO and he refused to help
5 years ago
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