They cancelled my order without notifying, then when I asked said it was due to fraudulent. Fair enough atleast inform me, then I asked to re order, they said you have to do it again, what the hell is customer service for ???. Ok I did it, all the prices gone up, I said please price match as it is your due diligence not mine. They said it not in our policy to give me my own products which I ordered 1 month ago in the same price. But I have to pay an increased amount. Why should I. I needed furniture for 6 show rooms.
I ordered one to see if they will fit the space. But they have lost a sale more £8000.00 worth of goods.
Just don’t understand the managers common sense in his customer service.
5 years ago
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