Ordered a juliet balcony planter on 3-4-20. Failed to deliver twice. Out of despair requested cancellation as delivery is unreliable and even there new third shipping/tracking link does not work. They fail to look after the customer. And to make it worse will not cancel and refund. Despite having no evidence of shipping. As stated tracking link supplied failed. Just like there deliveries This is a company that hold there customer virtually to ransom by not accepting there failure and responsibilities. Could never order from them again It’s about trust and honesty that is in short supply here