I ordered the Arlo coffee table and it got delivered today.
After unboxing it I noticed the corner of the coffee table was damaged and the white layer of paint had cracked. The lower shelf of the coffee table also has a lot of scratches and marks on it. Seems like this was a used coffee table that was returned. Also this item is now sold out so there's no way for me to get a replacement.
Called customer service at 4 different numbers to try to resolve the issue and never got through after holding for hours. Never received an update as to how long the wait would be for a representative. Customer service is non-existent. Now I am left with a damaged coffee table I paid $200+ for.
This is my first time purchasing from wayfair and will be my last. Originally I was planning to buy 3 more piece of furniture from them, luckily I held off on it. Overall this whole experience was a waste of time and money.
5 years ago
Wayfair has a
1.5
average rating
from
2,297
reviews