Anonymous
Having searched through their website and seen their advertisements i was excited by the range of products available through their website, however what is actually available and when you get it is very much pot luck. They seem to act as a third party company where goods are then sourced from other companies. Very poor follow up when goods either don’t show up (a rug) or when instructions don’t make sense (fitting desk runners). If it matters when your goods are going to arrive then I wouldn’t recommend Wayfair. Very disappointing after such high hopes - their service is reflected in their brand name “fair” (not good or excellent)
3 years ago
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Wayfair has a 1.5 average rating from 2,195 reviews

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