Ordered an office desk and immediately received a confirmed delivery date and tracking number. The item did not arrive and we received a sketchy email about a delay. After no further updates we contacted the company only to be told they don't know when we will receive the item and we cannot cancel as it already has been despatched, which it clearly hasn't. I'm not sure this is even legal and in line with consumer laws, we are currently checking this out.
5 years ago
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