A number of issues occured with the most minor being product delivery taking 3 times (7 weeks) as long as originally indicated. The main issues was with customer service. An issue arose in which I was informed a supervisor was required to respond. Despite continual attempts ( 15 emails and 12 phone calls) never received a response despite multiple guaranties from company reps that I would be responded to in 48 hours. 3 months total. Kept all items in original packaging and decided to return as I couldn't get a response from management. I was then told the time elapsed exceeded the refund period. Eventually the order was refunded in full but the whole experience was beyond anything one could ever imagine from an established retailer.