So I looked on line for some patio furniture and found something that i liked on the Wayfair website. I never used them before, so I created an account and placed and order 3 weeks ago. I was supposed to get my things last Saturday and of course nothing was delivered. When I called Wayfair's customer service they stated that the driver tried to call me regarding a damaged box and did not make the delivery because he could not reach me. Meanwhile I never got a call or voicemail on my phone. So i rescheduled for today 9/4/20 and was basically waiting all day while I did stuff around the house. I just called Wayfair again and after a more thorough search of the system the rep told me that my order was lost. Needless to say when he asked if I wanted another order I said no and requested a refund. My guess is that their drivers are stealing shipments or the stuff is being stolen at the wearhouse. I will never use them again. I will never recommend them to anyone.