Anonymous
Great customer service. I received my corner wardrobe which was covered in foot marks where it had been stood on and har scratched on but when built couldnt see them, i rang and they took some money off the item which i was happy with. Yesterday my 2 year old opened the wardrobe to get her clothers out and the door fell off, it was very very heavy with a full length mirror on and looking at the damage the screws dont seem to be long enough as they have popped out but the middle hinge has totally snapped the door where it was screwed on. Lucking it was just her arm the was hurt and the glass never smashed as this could have been fatal. Her arm has bruising on, i have spoke to wayfair who are fully refunding the money for the wardrobe so customer service wise great however i doubt this item will be taken off the shelf and looked at as i feel its a design fault and the door is far too heavy i even struggle to lift it its that heavy, other door fine and not too heavy.
3 years ago
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Wayfair has a 1.5 average rating from 2,196 reviews

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