Design process worked well and the delivery happen on the second promised date. The delivery consisted of a million flat pack boxes and try as I might I could not work out if we had everything as boxes seem to have different codings to order? So when my out fitter arrived it took him a day to establish we were missing 3 of the 4 full height units. telephoned for these to be sent and arrange delivery arrived today but it was 2 wall units and 2 boxes of shelves for the full height units we don't have. 3 calls today, twice cut off and finally found someone who thinks that can solve the problem in 2 days time. meaning the kitchen fitter did 3 days workers and can do no more. Each time I call I speak to a different person and 2 out of 3 today told me the full height units come in small boxes, something my fitter says is nonsense and as we got one full hight unit I know the flat pack box was a tall one. Not a great story so far>>>> To be continued