Purchased over £1000 worth of bathroom goods to qualify for the advertised 15% off but after paying this reduction did not happen. I telephoned customer services who said yep sorry there is a clitch I will request a cheque for you as a refund for the 15% that will take up to 21 days! I asked for VAT disability relief and was told to ask the VAT man LOL your so wrong see the government website you as my supplier MUST implement the VAT relief for my new wet room!
4 years ago
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