I recently bought a house with a 5 month old Wickes conservatory (the property was uninhabited for the whole 5 months before we moved in). A couple of weeks after moving in one of the window locks completely broke off the window, the doors were sticking so badly that my wife can't kick them hard enough to open them and now the plastic flashing has already come away from the wall. Significant remedial works required but their customer service don't want to know as I wasn't their customer. This is such poor quality that I will be avoiding Wickes for the rest of my life!