Frank
Waited in all day having been told bath was being delivered between 10am and 2pm. At 4pm I rang customer services to enquire where bath was only to be told it was out of stock and there weren’t enough staff on to inform me that it wasn’t going to arrive!!!! What an abs joke. Fourth time now that delivery date had been changed. Offering me a refund on some thing I ordered in April when told it was in stock. Something going seriously wrong at Wickes. You can’t even complain until they either cancel your order or deliver it. I was told manager may ring me back but not guaranteed. Told to ring store where purchased from as part of design service so I did - they told me couldn’t do anything about it. New date for delivery is July and bathroom has been unused for months already as awaiting bath. Do not use Wickes until they resolve their issues.
2 years ago
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Wickes has a 1.5 average rating from 1,671 reviews

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