Absolutely pitiful service. DO NOT USE!
We instructed Wickes 7months ago to fit our bathroom. Waited 10weeks for fitter to book us in. Just days before fitter arrived we were told our bath wasn't in stock, this was the beginning of never ending stock and fitter issues. Five months on from the fitters initial visit we still don't have a backsplash/tap, have poorly plastered walls and no financial recourse from Wickes, the fitter also left the radiator valve open so caused a leak causing water damage on our newly redecorated ceiling downstairs and also dropped tiles causing damage to downstairs ceilings. The Customer Service is abysmal and we still don't know when it will be finished. If I could turn back the clock I would never ever use them. Save yourself months of hassle and go elsewhere!
3 years ago
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