Appalling customer service. My 93 year old mother paid in full for her kitchen in May and was due to have the kitchen fitted in July but, owing to the illness of the fitter, she has now been told that she has to wait until at least October before it can be installed. She has boxes of parts, etc all over the ground floor and very little scope to use the kitchen as it is and yet she has to wait until others in the queue get their kitchens fitted first! I just hope that she can survive this disruption and frankly dangerous situation. Wickes should be ashamed of themselves and nobody should be under any illusion that this company cares about its customers because they clearly do not.
3 years ago
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