Bathroom fitted but was then leaking under the bath for 3 months due to incompetence of fitter and we were unaware of the leak until the flat below complained about damp. Had to call our own emergency plumber out to fix the leak. We have contacted Customer Services numerous times to get assessor out to check the bathroom over and repaint ceiling but are still waiting nearly 2 months later for a response and when we do get through after hanging on the phone for up to 45 minutes we are always promised that they will do something but it never happens. Very frustrating.