I couldn't believe how Rubbish Wickes has become. I only had a small order two plaster boards some adhesive, a oval clothes rail and two clips. The delivery van arrives with the clothes rail and clips missing. The driver said the abort the delivery and get hold of customer support an hour later I thought it was sorted. A day before the re-delivery I get a phone call from the Wickes store saying the adhesive is out of stock, hmm it was in the van a day before okay no worries I can manage without it. The re-delivery came but we're now missing the two clips that hold the clothes rail to the wall. This time I spoke directly to the store. The chap was quite helpful and he said his manager would drop them off.. Surprise nothing turned up, looks like I'll be ringing them in the morning the hear more stories. I doubt I'll be buying online from Wickes after this performance.
1 year ago
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Wickes has a 1.5 average rating from 1,560 reviews

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Alice, Customer Support

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