Does not even deserve one star ! I ordered 2 basic items from Wickes, to be delivered. The delivery company did not inform me of when the items were to be delivered, I was on the phone when they came, they took the items away and claimed to have delivered them. After half a day of trying, I finally managed to contact Wickes who refused to provide a refund. Subsequently they agreed to cancel the order and provide a refund. The delivery arrived again the following day without notice ! I therefore sent it away, explaining I had cancelled it with Wickes. I e mailed Wickes again to explain what had happened, Three days later I received an e mail from Wickes saying they were 'awaiting a response' and could not progress the matter. Every time they agree something with me, they do the opposite, have wasted hours and hours of my time, left me without the goods and refuse to return my money.