WARNING
DO NOT USE WICKES
I Had bathroom fitted May 2021, including a walk in shower.
15 weeks ago today I reported a problem with the shower tray
The shower tray is cracked in more than one place and cannot be used
I’m still waiting for it to be replaced
Unless I ring customer services , which I do weekly, nothing progresses.
I’m never contacted by customer services with an progress update .
I asked to raise a formal complaint, but was advised I can’t complain until issues fixed, I said I was complaining because it wasn’t fixed.
This is not acceptable wickes.
2 years ago
Wickes has a
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