Anonymous
Will never use them again. Terrible customer service. They made multiple errors that had me waiting at home for days for deliveries which never arrived, were delivered to the wrong address, and then were the wrong products. They also never sent me the invoice for the payment and have refused to explain why. They failed to acknowledge any of their mistakes, and did not try to fix it. Actually - they half tried to fix one issue and promosed a delviery of one thing, only again to come back 2 days later and say that it now owuldn't be possible - the day it was supposed to be delivered, the day before builders arrive. I am left with no products the day before builders arrive, and even worse absolutely no compassion or effort to fix their mistakes which have caused serious inconveniences, and now losses due to builders not being able to do their job. Do not shop with them - or if you do, go in person and avoid their online customer service.
1 year ago
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Wickes has a 1.5 average rating from 1,679 reviews

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