Had my bathroom fitted in February this year. Tiles were badly fitted. It took the 3 weeks before the fitter could workout why the drainage in the shower was not draining properly - infact, the water was building up to overflow. It was with my son who made him realise what the problem was. I was promised professional and good work by the designer, when I asked him about the the engineer. No one visited to see how the job was developing and when I went to the shop to complain, they sent the designer, who's remark was_ I don't know anything about plumbing, I'm just the designer. How many months later, after three sets of toilet seat, I am still using a toilet without a toilet seat,because each one that has been fitted, have broken down. I've paid good money for a new bathroom and have been very disappointed with the quality of work. I am ashamed to have anyone to my place because there's no toilet seat on my toilet - a brand new toilet! This has been and still is very stressful experience for me. Please don't let these people do any work for you. They're only interested in taking your money from you- which they insist that you pay before they do any work - even when I brought it to their intention, that rightly, I shouldn't be paying them any money, until the job is completed.