Harsha Desai
Where do you start with Wickes, from start to not yet finished they have been a shambles, if I could give less than 1 star that still would be too much for them. We ordered a bathroom at a high spec last Sept from Guildford, with the plan to get it fitted this Easter, they turn up, rip out the bathroom and leave, what should have been a 2-week job, turned into a 5 week later project, the builders they use and that's if you want to call them that, are a joke, complete jack the lads their approach to everything is nothing is there fault if a tile cracks or something doesn't fit. We find we have to chase Wickes Guildford all the time, their customer service is poor, to say the least. We believe that we have been assigned someone to handle the issues only in the last few days, but we have been told there has to be an investigation on what has happened, well if someone actually visited us we could show them that our bathroom is not finished and that we have a good dozen outstanding items that need sorting. Once we are finished and paid up, we will certainly never use or encourage anyone to use Wickes as a company. This is the short version of our complaints to Wickes, got tired of writing emails and reviews which clearly don't make a difference to this company.
1 year ago
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Wickes has a 1.5 average rating from 1,664 reviews

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