Do not book through Wickes. We were told they were one of the better ones but have lied and been dodgy salesman throughout. The only reason they have a 2 is that the fitter was actually great (he wasn’t Wickes just works some jobs for them) Overpriced, lots of hidden costs. promised us 6 week to fit time, actually 4 months which we were only told about after they took our money. Deliveries turned up haphazard and several bits missing- I was having to carefully check everything and phone everyday to chase. Then several bits were completely wrong for the items chosen (wrong fittings etc). They also massively over calculated what was needed and we have ended up with lots of stuff to go back, some of which they are being really difficult over. We have also had to lug all this stuff back ourselves (huge boxes of boards and lots of boxes of tiles), they didn’t even help transfer it from the car park to shop. Passed from person to person throughout. Luckily the fitter seems to have done a great job (time will tell) so I just have to block the memory of the booking and wait out of my mind, but would never recommend them to anyone.
4 months ago
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Wickes has a 1.5 average rating from 1,541 reviews

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