2 out of 3 bits of wood were delivered damaged. Wickes wanted me to wait in 7am to 7pm for collection at my cost (lost wages). When I asked for a partial refund of £30 to save loss, i was told it would have to be approved by a manager. After a long wait, i was then offered £20. I thought this was harsh as the damaged value to me was £40. The attitude was careless from Wickes. I usually order from Wickes out of default, but now I will avoid going back. One customer lost
2 years ago
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