Well. Wish I had read these reviews before spending my hard earned money in Wickes for two bathroom installations. I went for the bathrooms and installation as I thought it would be an easy, no hassle project. The bathroom arrived in dribs and drabs; stuff didn't turn up; I had already waiting 8 months for the project to start, then the installer said they could not do it for another 4 months. Got someone else in to do the bathrooms. Bits missing, bits broken, when it came to installing the bath - didn't fit with the sink; Wickes had measured wrong. My installer had to redesign the bathroom... I also have just shy of £800 worth of stuff sold to me that I didn't need. Try and complain - hear absolutely nothing. I got on finance due to spending around £14,000 with bathrooms and installer - despite several times of asking they wont change the credit agreement so at the moment I am still owing for installation I didn't have. Absolute shambles and avoid. In all honestly, its not so much the problems that have happened, but you expect a response to complaints - the customer service is shocking. Next stop Watchdog..
9 months ago
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Wickes has a 1.5 average rating from 1,671 reviews

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