Jasmine Armstrong
DO NOT BUY a KITCHEN OFF WICKS i have had so many problems and after 4 weeks of trying to mend this i have had no reply or care off them i have called over 65 times and no one is willing to help me i have been left with half a kitchen which has been a struggle for me as i am unable to cook or wash my clothes and being a nurse i have to wash my uniform every week and have been unable to do so. 1. first problem started when my builder turned up and had not been informed that they were meant to fit my flooring which i paid extra for 2. only half a delivery turned up and was told that the work tops hadn't been order and that there was now a wait on them because they had t been ordered 3. second delivery arrange only one iteam turned up out of for 2weeks into having no kitchen 4.phone wicks for the 20th time at this point and was laughed at on the phone when asked to speak to a manager 5. was told at 10.00 that a manger would call me back phone again at 14.00 as no one had rung me was told he was on break phoned again at 16.00 was told he had finished work and gone home and that he would phone me still haven't heard off him 3 weeks later even thought the 40 phones o have made and ask to speak to him no able to do so 6. arrange for a new delivery date after 2 attempts the third delivery didn't even leave the port 7.was told that they had rearing 4 delivery called and was told no delivery had been sorted and that the system said it had already been delivered even though i was told the day after fail 3 delivery that it hadn't left the port 8. tried to cancel as i had no kitchen fitted and this has been going on for 4 weeks no manager will speak to me and no one knows what to do i have been told that i cant cancelle and still have to pay for a kitchen that i have not had DO NOT BUY this has honestly been like having a full time job without being payed and still i am without a kitchen unable to cook or wash my scrubs for work THEY DONT CARE A LONG AS THEY GET YOUR MONEY
9 months ago
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Wickes has a 1.5 average rating from 1,669 reviews

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