Paid Wickes Bury 10% deposit for a new kitchen. Designer did not attend our home to measure our kitchen. Instead she asked us to measure and go back in for the design of our dream kitchen. Weeks later their installer Andrew Connor called with a clipboard under his arm and measured the kitchen again. We felt relief that Wickes installer seemed very confident the job would take 2 weeks maximum. He gave us a start date of 6th June 2023 and end date of 16th June 2023. Despite texts and phonecalls to him he turned up on 8th June 2023. No sorry no explanation. With his nephew Shaun Fisher he proceeded to remove the old kitchen. On the same day he demanded £2000 otherwise he would not continue with the job. He said the electrics would need doing. His electrician Callum did work and wanted £800 cash and his plumber Wayne would sort the gas and water pipes for £150 cash. Despite our requests no invoices or certificates were received. Andrew Connor and Shaun Fisher would turn up usually at lunch time for an hour or two a couple of days per week. He would not respond to our texts or phonecalls. He continued to ask for money and about 2 weeks into the job went on holiday to Furteventura leaving Shaun to continue but never turned up. On Andrew Connors return to our home he and Dhaun were sacked. I contacted Wickes but it took 3 days to eventually get any response from Bury branch. We had been without a kitchen (just badly plastered walls and a cracked floor). For 7 weeks we had to wash the dishes in our bathroom upstairs. We had no cooking facilities apart from a toaster and kettle. Other people started to complain to Wickes Bury about also having their kitchens ripped out at the same time as ourselves and monies being demanded. One poor couple (both in wheelchairs) we left fir 6 weeks with no kitchen. Despite all the upset and fraudulent way Wickes installer Andrew Connor has behaved Wickes have decided to sack him but will not pursue him on behalf of their customers. Poor decision by Wickes. It's 3 months now and we still haven't got the kitchen finished. Door and other things missing. Up to now we have had 20 deliveries from Wickes Bury. I have made 43 phonecalls to them and received a handful of calls back. What should have been our dream kitchen has been nothing but a constant nightmare. He the