Worst customer service I have ever experienced. Ordered £560 worth of kitchen cabinets only for the wrong item to be delivered. Wickes are refusing to pay a refund, six weeks later despite constant chasing. Wickes seem unbothered around consumer trading laws which require refund within 30 days of non-delivery, and specify that refund is not contingent on the return of the goods. Of course, that wouldn't matter as they were collected weeks ago (despite messing us around with two incorrect collection dates).
1 year ago
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