The Exeter Wickes bathroom design team took months to deliver my bathroom materials. The cabinet mirror was broken upon delivery. I was told to go online and take photos etc rather than Wickes offering to exchange or refund the item. Wickes recommended Contractor took six months to install half a bathroom as they were too busy doing other work. The Wickes recommended contractor installed the boiler incorrectly with pipes joined to the wrong parts of the boiler. The stud and plasterboard work had to be ripped out and started again as they used ordinary plasterboard instead of waterproof green plasterboard. The small shower room shower was not installed properly and cuts out after a few minutes. The wall tiling meant the bathroom door would not open, so the door had to rehung on the other side. After a month of the contractor not turning up at all I had no option but to cut my losses and start again. In all, Wickes cost me a £15,000 loss.