Don’t ever use Wickes I had a Wet Room installed about 2 years ago during Covid, I was going through a difficult time with in my family and got married however I did contact wickes within the guarantee period I complained to Wickes due to poor tiling in my bathroom and I have even gone to the Furniture Ombudsman and Won I am a year on and they still haven’t resolved my complaint, they offered me £2000 to retile 2 walls as they couldn’t find a fitter to rectify the work , but it is a wet room so the likelihood the whole bathroom would need to be retiled and I would be out of picket when I paid £10k for my Wet Room, they don’t listen. How can you pluck a figure of 2k out of the air the tiles I ordered were discontinued and they are saying it is cosmetic well yes it maybe cosmetic but looking at a Wet Room when none of the edges like up, the pigeon holes in the walls are not straight and hold water, the tiles are chipped because they wasn’t cut probley surely this is a simple job for qualified bathroom fitters? Wickes also said that I had lived with it for nearly 2 years well sorry Wickes for going through a difficult and happy period in my life and I explained why I didn’t contact them sooner, although I was within the guarantee period, I have tried to contact CEO but no reply so my next step is to take legal action , the best thing is they admitted the work wasn’t up to standard and was poor, the black paint have come off the shower and plug hole , don’t ever use them honestly go else where the finish on my bathroom is terrible and I have had 3 people come out from Wickes and I even had the tiler who carried out the work come out and they all said it was poor work and wasn’t acceptable. Also Wickes were on the one show because of the above issues poor workmanship and poor service