We have issue after issue with our bathroom installation. Within 4 weeks, the toilet started leaking and they did come to fix it. Within a year, the bath started leaking and it was still under warranty. The supplier finally sent a replacement bath after 2 months of providing evidence. Now Wicks are saying they won’t install it because no one has came to do an assessment yet, even though we phoned them 2 months ago. They keep sending it to the store to come do an assessment and the store keeps declining it. Going around in circles and now have to down the complaint and eventually ombudsman and probably pay for it ourselves. I will never use Wicks again and recommend to everyone to avoid using them.