I met with Wickes design team in May to plan my bathroom and was delighted with the result. I paid £1000 deposit and work was booked to begin on 18th August. On that day installers rang to say they had no one to do the work so would come next day. They didn’t. After 4 no shows, I cancelled. Customer service at Wickes is appalling. Lots of unanswered emails! No solutions or explanations for poor installers service. They were unaware that they had not begun work and were completely unapologetic. I am still awaiting a refund of my deposit.
6 days ago
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