An absolute disgrace. The delivery company was so abysmal I put in a complaint to them directly. After refusing to take my side of the story seriously, they told me to refer the complaint to Wickes, which I did, requesting that they email me with a response. They repeatedly promised to have someone look into it and contact me, and repeatedly failed. Finally, after 6 emails back and forth, with wickes constantly fobbing me off with empty promises, they then told me it wasn't their problem and I should be complaining to the delivery company. Wtf! I had done that but neither company actually did anything to resolve my complaint, both were content to keep passing the buck, and messing me around. Abysmal company. Shop elsewhere. Wickes should be shut down, they dont give a toss about their customers, or any promises they make. I won't be buying anything there again... It just isn't worth the hassle
6 years ago
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