Helen Sale
Bought a small shed for a client as a care worker. It came with a damaged side panel, it then took another week for that to be replaced, then that side panel was damaged, it then took another week to replace. We had paid for assemble service, this was delayed obviously but the communication between wickes customer services and Servico is none exsistant. I informed wickes at least 4 /5 times to only ring the main line number given for directions for drivers or on assembly and not my mobile in my error have them as I don't live at the property being a care worker. This was reassured each time I spoke to someone and then ignored as I received nothing but phone calls or texts to my mobile. The assembly company Servico came one day and wickes were telling me another day. Just no communication and poor customer service, no way should purchasing a shed to getting it put up take a month. Very disappointed in the service of wickes and quality of item. Would not recommended for assembly service and be wary of quality.
4 years ago
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Wickes has a 1.5 average rating from 1,671 reviews

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