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Stephen
Orderd some bits online to build a little green house in the garden some wood screws some fenc staples and some pvc green fence. Orderd for next day delivery. The next day and only the timber turns up thought that was a bit weird and whats that smell of cannabis from the driver he might of eaten it because of the munchiws that would explain it but I received a text and email to say it would all be with me that day so I ring in to be told that because the screws I orderd were not in stock in there ware house they could not send out the rest unless I had a refund for the screws. That was a bit strange as if I whent to any of their shops they have them in stock any way refunded the screws and delivery charge and was told the rest would be with me the day after. I get a text in the morning saying it will be with me by 12 no delivery ring in to be told by 1pm still no delivery ring back in and they say there is no update. Delivery turns up at 2.30pm but I'm missing the fencing ring back up to be told there is a glitch or something and the drivers did not hand it to each other computer says no comes to mind. So I aske for a refund and he says OK will take 3 to 5 working days. But I never received an email so I rung back to be told the refund will take up to 14 days absulousty disgusting service so I am 2 days out of work waiting. For delivery's that never turned up and miss informed and lied to Trustpilot Choose country United Kingdom About About Jobs Contact Blog Press Community Trust in reviews Support Center Log in Sign up Chrome App Businesses Trustpilot Business Products Plans & Pricing Business Login Follow us on Privacy Policy Terms & Conditions User Guidelines System status © 2020 Trustpilot A/S. All rights reserved. Cookies help us optimize your experience. They are also used for stats, social media, quality assurance and together with our partners, for marketing. By continuing, you accept this. Learn more OK, got it.
4 years ago
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Wickes has a 1.5 average rating from 1,698 reviews

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