I had a jacket that I purchased for around $50 from Winners last month. After attempting to return the item because there were rips in the sleeves, they refused to take the item back. I guess their policy is to never take things back that have been worn. If this is true, then the measure of a clothing item's quality would never be known. My family comes from a clothing retail background, and this would never have been an issue. The item could simply be returned to the company, and the retail outlet would be reimbursed. What happened to the idea that a customer comes first? I'm one amongst you that when I see something like this happen - even after spending large sums of money at chosen companies I refuse to go back. I wonder if these companies know that customers built up one at a time can easily be lost the same way - never to return again. I advise looking into the store's return policy before ever walking into the store.