Unfortunately I had one of the worst experiences I have ever encountered at a Marshall’s store in Winnipeg. Definitely a discriminatory issue with an employee who would not accept a return I had, all tags on the item with receipt. I called and spoke with head office, and the woman I spoke with was very empathetic. She worked hard to resolve the matter and guaranteed that the district manager would call with an apology. However, it’s been weeks and still no apology. I’m a teacher in my community and I understand that we are all busy, but if you say you’re going to do something to rectify a situation, then you should be held accountable to do so. I’m so disappointed and will not be returning to this store and will be sharing my experience with everyone I know. It’s a shame this wasn’t taken seriously, your customer service should be of the utmost importance. Regards, J